Last updated: November 13, 2025

Last updated: November 13, 2025

Last updated: November 13, 2025

Privacy policy

Kael Defense (“Kael”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of all data processed through our fraud-intelligence platform. This Privacy Policy explains how Kael collects, uses, stores, and protects information when you interact with our website, platform, and related services.

Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily share when you:

  • Request a demo

  • Contact us for support

  • Apply for partnerships or enterprise access

  • Subscribe to updates

This may include:

  • Full name

  • Business email

  • Company name

  • Role or title

  • Any additional information you include in forms or messages

1.2 Data Processed Through Sentinel V0/V1 (Enterprise Customers)

Kael processes merchant, device, IP, and transaction-level data provided by our customers for fraud-analysis purposes. This data may include: Merchant metadata Transaction amounts, timestamps, and behavioral indicators Device fingerprints and IP addresses Synthetic or anonymized datasets for testing Model outputs (risk scores, anomaly results, fraud-ring links) We do NOT sell or share this data with third-party marketers. All data processed through the platform is owned by the customer.

1.3 Automatically Collected Information (Website Only)

When you visit our website, we may automatically collect: Browser type Device type IP address Cookies and session identifiers Basic usage analytics This helps improve site performance and security.

2. How We Use Your Information

Kael uses collected information to:

  • Provide demos, support, and customer service

  • Improve platform performance, models, dashboards, and risk engines

  • Detect, prevent, and analyze fraud on behalf of customers

  • Maintain the security and integrity of the platform

  • Communicate updates, announcements, and service notices

Customer-provided merchant/transaction data is used solely for fraud-intelligence operations.

  1. How We Protect Data

We employ industry-grade security practices, including:

  • AES-256 encryption at rest

  • TLS 1.3 encryption in transit

  • Strict role-based access control

  • Activity logging and anomaly monitoring

  • Secure offline/on-premise deployment options

For customers using the offline version, data never leaves your infrastructure.

4. Data Retention

We retain:

  • Website/contact form data: as long as needed to fulfill the request

  • Customer platform data: according to the customer’s contractual instructions

Customers may request deletion at any time.

5. Sharing of Information

We do not sell, rent, or trade customer or website data.

We may share limited information only with:

  • Service providers supporting infrastructure or analytics

  • Legal authorities, if required by law or to protect our rights

Sentinel never shares merchant or transaction data with marketing partners.

6. Cookies & Tracking Technologies

Our website may use cookies for:

  • Analytics

  • Performance optimization

  • Security

You may disable cookies in your browser settings, though some features may not work properly.

7. Customer Data Ownership

Enterprise customers retain full ownership and control over:

  • All data ingested into Kael

  • All model outputs

  • All graphs, risk scores, and analyses

Kael acts strictly as a data processor.

8. Children’s Privacy

Kael does not target or knowingly collect information from individuals under 16 years of age.

9. International Data Transfers

If you are accessing Kael from outside India, your data may be processed in jurisdictions where Kael or its partners operate, subject to international privacy standards and contractual safeguards.

10. Your Rights

Depending on your region, you may request:

  • Access to the information we hold

  • Correction or deletion

  • Restrictions on processing

  • Opt-out from communications

To exercise these rights, email us at: rahulkarolpersonal@gmail.com

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always include the “Last Updated” date.

12. Contact Us

If you have any questions regarding this policy or data handling practices, contact us.